Shipping & Returns
How We Calculate Shipping Costs?
Shipping and handling costs vary by item. For each order, there is a fixed (handling) charge determined by Signature Tshirts plus a destination charge based on USPS rate. Note that Signature Tshirts reserves the right to select the shipper. Signature Tshirts will choose the best shipper for the products purchased.
Where does the total shipping cost of my order appear?
You can find the total shipping cost for your order after you add your items to your shopping cart and begin to check out. Then click estimate shipping, this will give you your shipping options and charges. Then you can either cancel the order by leaving Checkout or continue to check out by clicking "Continue."
SignatureTshirts will do our best to ensure your delivery arrives on time and in perfect condition.
However, delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, including unforeseen delays.
For example, your order may arrive after the estimated arrival date for any of the following reasons:
Order contains items with longer than 2 day processing time
Large orders that have more than 100 items may require longer processing time
Delivery is to a P.O. Box or APO/FPO address
Delays due to problems with credit card authorization and verification
Holidays and Weekends
The processing times depend on customization or quantity ordered. Regular store orders generally take 2-3 business days processing time (from the time the order is received until the order is ready to ship out) and custom or large orders generally take 5 business days. All shirts are custom printed at time of order. To calculate the estimated arrival dates, we add the time it takes to process your order before it ships plus the time it takes to arrive at your shipping address after it leaves our warehouse. You'll receive tracking number (for USA orders) by email after your order has been shipped.
Shipping Times (USA)
The shipping times in the following chart apply to merchandise shipped within the continental United States. You can use this chart to help determine the total delivery time for your order. Please refer to the information below the chart to calculate total delivery times (United States only):
Standard: 3 to 7 business days
Priority: 2 to 3 business days
Express: 1 business day
Orders for overnight and 2 day delivery must be received by 2pm Eastern Time.
Not all items are available for express shipping, please call or email us to make sure we can accommodate your needs.
Note: For shipments to Alaska and Hawaii, add 2 days to the ship time. Delivery to APO/FPO addresses takes 3 to 6 weeks. To estimate your orders arrival date, add 3 to 5 business days from the time your payment clears to the delivery method ship time (Standard: 3 to 7 business days, Priority: 2 to 3 business days, Express: 1 business day).
International orders can take up to 2-4 weeks to clear customs and be delivered. Customer is responsible for any additional fees/charges assessed by the local shipping carrier, customs etc.
If you didn't receive your order after 15 working days (for USA only) or 30 days for International orders, please contact us. Your satisfaction is important to us.
SignatureTshirts will wave all shipping and handling costs on orders over $200.00. The entire order must be paid for and ship to the same address. This offer only applies to orders shipped to United States.Signature Tshirts will choose the shipper. Free shipping offer only applies to regular price items. Items on sale are not eligible for free shipping. Also, items with free shipping will be shipped with US Postal Service Priority mail or Fedex/UPS ground.
IF for any reason a shipment is returned to us, because no one was able to sign or you have left the package at the pick up location too long, and you would still like to receive the order you will be charged shipping.
If an order has shipped and needs to be delivered to an alternate address the fee incurred will be charged to you.
SignatureTshirts reserves the right to cancel or refuse to process any order.
Signature Tshirts will accept returns if the following conditions exist:
- Buyer must notify Signature Tshirts within 7 days of receiving order.
- Buyer must fill a Return Authorization Request Form. We will then contact you with instructions on how and where to return your merchandise. Return merchandise must be received at our location on or before 30 days of ship date. DO NOT return merchandise without first filling out the form below and receiving our return instructions. SignatureTshirts must authorize the return. Returns without prior approval will not be accepted.
- Items must be in new, unworn condition. Items may not been worn, washed, decorated, or any way modified. Signature Tshirts will be the sole judge as to the condition of the returned product.
- There is a 15% restocking fee.
- Shipping and handling charges are not refundable.
- Refunds may take up to 20 business days to be processed.
- Items must be returned prepaid and with delivery confirmation.
There is NO RETURNS, EXCHANGES or REFUNDS for any CUSTOM ORDER (custom made or design).
Thank you for shopping Signature Tshirts.
Please email us for further help.